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• the course
• final exam proctoring
• unlimited final exam attempts
• the official CIFS Food Handler Certificate
• all required course learning resources

This can vary depending on your food handling experience, English language skills and computer literacy.

You don’t need to complete the whole course at once – you can start and stop as often as you need. The course software will remember where you’re up to and will prompt you to resume where you left off.

The final exam works slightly differently. A Certified Proctor will supervise your exam remotely via a webcam on your computer – there’s no need to book in advance as sessions are available 24 hours a day, 7 days a week.

You have 30 days from the date of enrolment to complete the course in its entirety, including the final exam.

Language, literacy and numeracy skills

While we’ve tried to keep the course as simple as possible, there are some technical food safety terms that we do our best to explain. There are also some numerical skills required to read temperatures and perform simple calculations.

As a general rule, if you can perform the following tasks then you have the language, literacy and numeracy skills to complete the course:

1. Use an instant messenger tool
2. Use email for work purposes
3. Respond to customer complaints
4. Follow a recipe

At present, our course is available in English only.

Computer skills

This is an online course; a basic level of computer literacy is required.

You will be required to log in to the course and navigate through the lessons on the online course page. You’ll also receive some information via email so you’ll need to be familiar with the use of your preferred email system.

You will also need to download the PDF resources on the course page – this will require the use of Adobe Reader or similar (installed on most computers).

If you’re able to browse the internet and send and reply to emails, then you’re likely to have the computer skills required to complete this course.

Independent study skills

This course is an online self-paced course which means that you can study when you want, where you want – but you must complete the course within 30 days of enrolment.

This type of course requires some planning and organization from the student. As there are no scheduled times and sessions, you’ll need to make sure that you allocate adequate time to complete the course. You’ll also need to consider the best way to study and learn using the online tools. Some students like to take lots of notes with a pen and paper, others like to watch the lessons multiple times to let the information sink in.

It’s a good idea to consider how you’ll approach a self-paced online training course before enrolling.

If you have any concerns about any of the skills required, please contact us and we’ll be happy to discuss your situation.

We recommend that you print and save a copy of your certificate so that you can easily access it in future. Your access to the course expires after 30 days. It’s important to ensure you have a saved copy before this date.